Expert IT Support for Healthcare Firms
To ensure your healthcare organization is prepared to keep offering the best possible care to your patients, you need to know that your technology will be able to keep your patients’ information confidential and your staff productive.
ProTech NetWorks provides proactive and practical IT Solutions for healthcare facilities across the West Virginia area. We ensure your business is compliant with regulations like HIPAA and PHI so you know your patients’ confidential data is secure, and we provide you with technological solutions to improve your staff’s productivity and reduce the costs of doing business.
The experts at ProTech NetWorks understand the unique technological challenges faced by healthcare facilities today. Any IT issues you experience cost you more than just money: you lose time spent waiting for systems to be fixed, which means lost revenues, reduced productivity, and damaged reputations with your patients. Plus, any security breach on your patients’ information can lead to serious lawsuits and penalties from regulations like HIPAA and HITECH.
At ProTech NetWorks, we offer remote monitoring, maintenance and support by our local staff 24/7. Issues, updates, and repairs are fixed before they ever become a problem.
Here are some of the services you can expect:
- Server & Desktop Management – Computer systems and servers are updated, backed up, and managed remotely. Your network is monitored and issues can be found and resolved long before they cause an issue.
- Remote Support – Telephone and internet support are available 24 hours a day, 7 days a week. Our local staff resolves most issues remotely, getting you back up and running quickly.
- Fast, Onsite Response – Because we are local, our uniformed technicians drive company trucks to your company’s location. Our team is ready to help at your location for any issues or failures that require an onsite visit.
- Client Support Portal – Use our online support area for managing your account online. Submit and track tickets quickly and easily from your computer.
- IT Planning & Consulting – Our team of experts can help you decide on the best hardware and software choices to fit your needs now and in the future. From Windows to Mac to Linux, we can support it all.
Ready to learn more?